Glidepath was awarded the contract to install a parcel sortation system for North Pole Express Co with a firm target completion date by 1 December 2019. North Pole Express Co are responsible for the delivery of Christmas presents to well behaved boys and girls – globally – and it was critical that the system was up and running by the target date.
“Previously, all parcels were sorted manually which often led to parcels reaching incorrect sort destinations and getting loaded onto the wrong sleigh” says Santa Clause, CEO of North Pole Express. “We also have an aging workforce, so automation of the sortation system became a top priority for the well being of our Elves”.
The project involved installation of an outbound sortation system, 17 make-up carousels and included Glidepath’s proprietary GlideFreight software.
“The project was not without its challenges” states Natalie Bilyard, Glidepath Group General Manager. “We subcontracted Elf-on-the-Shelf Enterprises to assist with the local installation but had many instances of mischievous behavior that caused significant delays”. Glidepath has a 47-year long history of completing baggage handling and parcel sortation projects on-time and on-budget and sent additional resources to the remote site to ensure the installation was completed in time for the holiday season. “Our motto is ‘can-do, will-do’, we never give up on a challenge and this project was no exception” says Natalie.
Glidepath would like to wish North Pole Express Co and all of its global customers, suppliers and wider networks a very happy holiday season and a prosperous new year!